How do refunds work?

Refund policy

We want you to be satisfied with ByeStar. Refund eligibility depends on your plan and timing of the request.

Monthly plans

If you cancel, you keep access until the end of the current billing period. We do not charge again after cancellation. Refunds for the current month are issued at our discretion — contact support within 14 days of charge if something went wrong.

Yearly plans

Upon approved request, we refund unused full months remaining on your annual subscription from the date of cancellation.

How to request a refund

1. Email support from your account email or use the Contact form.
2. Include your account email and reason for the request.
3. We respond within 2–3 business days.

Note: Refunds cover subscription fees only, not third-party ad spend or domain registrar fees.