This Privacy Policy describes how ByeStar ("we", "us", or "our") collects, uses, and protects personal information when you use our website, short links, QR codes, bio pages, analytics, and related services (the "Service").
By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
1. Information We Collect
Information you provide
- Account data — name, email address, password (stored securely hashed), billing details when you subscribe, and profile settings.
- Content you submit — URLs you shorten, custom aliases, bio page content, QR configurations, campaign names, and support messages.
- Communications — emails or messages you send to our support team.
Information collected automatically
- Usage data — pages visited, features used, clicks on your short links (timestamp, referrer, device type, browser, approximate location derived from IP, and similar analytics).
- Technical data — IP address, user agent, device identifiers, log files, and cookies (see Section 5).
2. How We Use Your Information
We use personal information to:
- Provide, operate, and maintain the Service (including shortening links, generating QR codes, and hosting bio pages).
- Process payments and manage subscriptions.
- Display analytics and reports for your links and campaigns.
- Send service-related emails (account verification, security alerts, billing, and product updates).
- Send marketing communications where permitted — you may opt out at any time.
- Detect, prevent, and address abuse, fraud, malware, and security issues.
- Improve the Service and develop new features.
- Comply with legal obligations.
3. Short Links and Analytics
When someone clicks a short link you create, we may record technical and usage information to provide statistics (for example: click counts, countries, devices, and referrers). If you use tracking pixels or integrations, additional data may be processed according to your configuration and the third-party provider's policies.
You are responsible for ensuring that your use of links, pixels, and analytics complies with applicable laws and that you have appropriate notices and consents from your audience where required.
4. Cookies and Similar Technologies
We use cookies and similar technologies to keep you signed in, remember preferences (such as language or theme), protect the Service, and measure usage.
- Strictly necessary — required for login, security, and core functionality. These cannot be disabled.
- Analytics — help us understand how visitors use our website (for example, Google Analytics). Enabled only with your consent where required.
- Advertising — used to deliver or measure ads, only if enabled.
- Additional functionality — fonts, CDN assets, and embedded tools that may set cookies.
You can manage preferences via Cookie Settings in the site footer or your browser settings. For more detail, see Section 5 of this policy and our cookie banner.
5. Sharing of Information
We do not sell your personal information. We may share data with:
- Service providers — hosting, email delivery, payment processors, analytics, and security vendors who process data on our behalf under contractual obligations.
- Legal requirements — when required by law, court order, or to protect rights, safety, and security.
- Business transfers — in connection with a merger, acquisition, or sale of assets, with notice where applicable.
Short-link destinations are public by nature; anyone with the link may access the target URL. Do not shorten sensitive personal data unless appropriate safeguards are in place.
6. Data Retention
We retain account and link data for as long as your account is active or as needed to provide the Service. Analytics may be retained for a reasonable period for reporting and security. You may delete links or your account where the product allows; some data may remain in backups for a limited time.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing.
- Withdraw consent for optional cookies via Cookie Settings.
- Opt out of marketing emails using the unsubscribe link in messages.
- Request a copy of your data from Account Settings → Download my data, or contact us.
To exercise these rights, contact us using the details in Section 12.
8. Security
We implement technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
9. International Transfers
Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards when transferring data internationally.
10. Children
The Service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be communicated by email or a notice on the Service.
12. Contact Us
For privacy questions or requests, contact us at support@byestar.com or via our contact page.